That problem seem to occur when the MacBooks get hot, but some users have reported having issues at any temperature. For example, some users have reported problems with keys making a high-pitched clicking noise when pressed. There have been other issues with the MacBook Pro keyboard that seem to be unrelated to the issue being addressed by the class action lawsuit. It is likely that you are being affected by the issue if one or more keys have stopped working on your 2015 or later MacBook, or 2016 or later MacBook Pro, or 2018 MacBook Air.

Apple emphasises that “No other Mac notebook models are part of this program.” That list now includes the newer models – including the models that Apple introduced in May and July 2019. MacBook Pro (13-inch, 2019) (added to program in July 2019).MacBook Pro (15-inch, 2019) (added to program in May 2019).MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports) (added to program in May 2019).MacBook Pro (15-inch, 2018) (added to program in May 2019).MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) (added to program in May 2019).MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports).MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports).MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports).MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports).MacBook Air (Retina, 13-inch, 2018) (added to program in May 2019).

When the company revealed new MacBook Pro models in May 2019 it revealed that there were further changes to the butterfly keyboard mechanism that should help prevent the problems – which sounds promising – but Apple also extended its keyboard repair program to include 2018 and any 2019 MacBook Pro models that experience the problem despite these changes. Then when Apple introduced the MacBook Air in October 2018 it was hoped that the keyboard issue would have been addressed, and yet complaints soon appeared relating to that laptop’s keyboard too. However, these measures were not enough to stop the problem from occurring, with complaints appearing in forums and websites claiming that even this third generation butterfly keyboard is afflicted by the issue.

iFixIt believed was intended to prevent dust and crumbs from getting stuck – the root of the issues with the keyboards. Although the company didn’t say that the changes related to that particular issue, when iFixIt did their teardown of the 2018 MacBook Pro they noticed that Apple has cocooned the butterfly switches in a thin, silicone barrier. First it tried to address the issue with the keyboard design when it introduced a new It seemed that Apple has been trying to fix the problem.

Macbook 12 inch recall